Privacy Policy

Privacy Policy

The Lightdogs app and website (collectively, “Lightdogs”) help you spend less time on your smartphone, so you can do more of what really makes you happy. At Sapien Technology, our mission is to align consumer tech with human interests. Part of that mission is keeping high standards for the protection of people’s privacy and Personal Information, including yours as you use Lightdogs. “Personal Information” means information about you or information that can be used to identify or contact you, such as your name or your email address.

This Privacy Policy governs and explains our collection, use, disclosure, and retention of Personal Information through Lightdogs. It also outlines the choices you have relating to your Personal Information. By downloading and using Lightdogs, you agree to the provisions of this Privacy Policy.

 

Collection and Use of Personal Information

When you visit the Lightdogs website, or download and sign up for the Lightdogs app, we collect certain Personal Information from you, in order to allow you to create an account and to effectively use Lightdogs. Once you have an account, you can earn “joules” by spending time unplugged from your phone. You can then use your joules to hatch, grow, and breed collectible super dogs!

In order to create an account, we collect your email address and ask you to create a confidential password and unique “grower name”. We also collect your date of birth to verify that you are not under the age of 13. Your password is private, and should never be shared with anyone. The account information that you provide to us allows us to customize your interactive use of Lightdogs, to respond to e-mails from you, and to inform you of significant changes to this Privacy Policy.

We do not use Personal Information that you provide for any other purpose except to provide you with Lightdogs, and as outlined in this Policy. In addition to using your Personal Information to provide and maintain Lightdogs, we may also use it as follows:

• To notify you about changes to Lightdogs;
• To allow you to choose to participate in interactive features of Lightdogs;
• To provide customer support to you;
• To gather analysis information so that we can improve Lightdogs;
• To monitor the usage of Lightdogs;
• To detect, prevent, and address technical issues.

 

Other Types of Information Collected

Usage and Log Data

Usage and log data is data collected automatically through your use of Lightdogs (for example, information about your focus timer sessions, in-app purchases, or activity in your collection) or from Lightdogs infrastructure itself. We may collect this kind of information when you access Lightdogs. Usage and log data that we collect may include information about your device (as outlined below), the portions of Lightdogs that you use, the time and date of usage, the time spent, IP address, and other diagnostic data.

Device Information

We collect information about your devices you use to access Lightdogs. For example, we may collect information:
– about your hardware and software, such as the hardware model, operating system version, device memory, unique application identifiers, apps installed, unique device identifiers, browser type, language, battery level, and time zone;
– from device sensors, such as accelerometers, gyroscopes, and whether you have headphones connected;

Cookies

A cookie is a small text file sent from a web server and placed on your device’s hard drive. A cookie is generally used to enhance your browsing experience. You can choose to set your browser to detect and reject cookies, to accept cookies from all sites, or to prompt you whenever a site wants to send you a cookie. Check your browser’s “Help” files to learn how to do this. If you choose to refuse cookies, you may not be able to access some of the interactive features of Lightdogs. We may use cookies and other technologies, such as web beacons and web storage, to collect information about your use of Lightdogs, browser, and device.

 

Disclosure of Personal Information

We do not, under any circumstances, give or sell your Personal Information to other companies or individuals. We will not disclose the Personal Information you provide to us to anyone unless you specifically authorize it, it is required by law, or disclosure is necessary to protect the safety of our customers, employees, or property.

 

Retention of Personal Information

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain usage and log data for internal analysis purposes. This kind of information is generally retained for a shorter period of time, except when it is used to strengthen the security or to improve the functionality of Lightdogs, or we are legally obligated to retain it for longer time periods.

 

Security Safeguards

We use state of the art technology to protect your Personal Information from outside parties. To ensure the most effective protection of your Personal Information, we regularly test and update these technical safeguards.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

Transfer of Data

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your province, state, country, or other governmental jurisdiction where the data protection laws may be different than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy and that no transfer will take place to an organization or a country unless there are adequate controls in place including the security of your Personal Information.

 

Access to Information

You have the right to review any of your Personal Information in our possession, subject to limitations allowed by law. If you wish to obtain access to your own Personal Information, or if you have any questions or concerns about our Personal Information handling practices, please contact our privacy officer, Cam Crain, at cam@lightdogs.xyz.

If your Personal Information is incorrect, you may log into your account and correct it, or you may ask us in writing to correct it.

 

Service Providers

We may employ third party companies and individuals to facilitate Lightdogs, to provide Lightdogs on our behalf, to perform Lightdogs-related services, or to assist us in analyzing how Lightdogs is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

Lightdogs may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We recommend you review the Privacy Policy of every site you visit.

That said, we have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

 

Children

Lightdogs does not address anyone under the age of 13 (“Children”), and is meant only for use by individuals over the age of 13.

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us (cam@sapien.tech). If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on Lightdogs, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us:
• By email: cam@lightdogs.xyz
• By phone number: +1 (506) 663-5680