Grower Support

Grower Support

We love growers and want you to get the most out of Lightdogs.
If we can make your experience better, let us know!

We love growers and want you to get the most out of Lightdogs. If we can make your experience better, let us know!

Contact

Common Questions

Can I lock my phone in a gen session?

Yes, locking your phone is allowed during gen sessions. This saves battery and keeps gen-time from counting towards iOS Screen Time.

Can I answer phone calls in a gen session?

If your phone is locked during a gen session and you receive a call, it will not interrupt your session. However, if your phone is unlocked and you receive a call, it will. We are working to enable phone calls when your phone is unlocked and hope to have that feature available soon! In the meantime, to avoid interruptions you can either lock your phone during sessions or turn on Do Not Disturb.

Can I listen to music in a gen session?

Yes, you can ask Siri to play music without interrupting your gen session. However, if you leave Lightdogs to go to the Music app, your session will fail.

Which breeds can make hybrids?

To create a hybrid, the parents must both be adult purebreds, one female and one male. You can also create new purebreds by breeding adults of the same breed. Hybrids cannot be parents.

How fast do I generate joules?

Below is a breakdown of how fast joules are generated at different points in a session:

Before 30 minutes: 32 jpm
Between 30 minutes and an hour: 36 jpm
Between 1 and 2 hours: 39 jpm
Between 2 and 3 hours: 41 jpm
After 3 hours: 42 jpm

jpm = joules per minute

Can I generate while I sleep?

Yes. However, from 11PM to 5AM you will only generate joules at 1/4th the rate you do during the day.

About Lightdogs

What are Lightdogs?

Lightdogs are a new species of genetically-engineered super dogs. They were designed to be much bigger than natural dogs and grow using photosynthesis.

What are Lightdog eggs?

Lightdogs aren’t born the way natural dogs are, they are created in a lab and grown in special incubators. The incubators grow Lightdogs by shining powerful UV rays on them. Growers call the incubators “eggs”.

What are joules?

Joules are the units of energy used to power the incubators that grow Lightdogs.

How are joules generated?

During a gen session, joules are generated using the computing power of your device.

Who are growers?

Growers are a community of people that formed after the invention of Lightdogs. They are dedicated to creating rare specimen and growing their Lightdog packs.

What determines rarity?

A Lightdog’s rarity is determined by it’s tier, colouring, and size. The higher the rarity value, the more rare the specimen is. Average sizes are less rare than both small and large sizes. For example, medium specimen are least rare, while XS and XL are the most rare.

Get in touch.

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Get in touch.

What would you like to do? (required)
Report a bugRequest a featureAsk for helpGive us feedback